FAQ – City and Coast Stays | Wilmington & Greensboro Vacation Rentals

Find answers to common questions about booking, check‑in, amenities, cancellations, parking, pets, and stays in Wilmington and Greensboro with City & Coast Stays.

Everything you need for a comfortable stay is included — fully furnished rooms, bed linens, towels, a fully equipped kitchen, high-speed WiFi, and all utilities. We also stock basic essentials like soap, shampoo, toilet paper, and paper towels to get you started.

Check-in is simple and contactless. Standard check-in time is 3:00 PM. Once your booking is confirmed, you’ll receive a unique door code before your arrival date. There’s no need to coordinate with anyone — just arrive, enter your code, and settle in at your convenience.

A refundable security deposit is not required at the time of booking. We do not collect a security deposit unless otherwise requested. However, guests are responsible for any damages caused during their stay as this will deducted from the card on file.

Guests booking individual rooms may cancel up to 24 hours before check‑in for a full refund, minus the non‑refundable transaction fee. Cancellations made within 24 hours of arrival are charged for the first night, and any remaining nights will be refunded. If a guest shortens their stay after arrival, unused nights are non‑refundable.

Whole Properties Cancellation (Entire Home Rentals) Guests booking a whole property may cancel up to 7 days before check‑in for a full refund, minus the non‑refundable transaction fee. Cancellations made within 7 days of arrival are non‑refundable. If a guest shortens their stay after arrival, unused nights are non‑refundable.

Yes, free off-street parking is included and based on availability during your stay. The designated parking info is reserved exclusively for guests for the duration of your booking. No need to worry about meters or street parking restrictions.

Please do follow the send to you parking instructions so everyone can enjoy free parking.

Unless specifically stated in the listing, pets are not allowed in any City & Coast Stays properties.

Early check-in and late check-out are available upon request, subject to availability. Standard check-in is 3:00 PM and check-out is 11:00 AM. If the property is not booked the night before or after your stay, we’re happy to accommodate at no extra charge. Just reach out and we’ll do our best!

Each room or property has their own amenities and are stated in the selected listing.

We’re perfectly located for exploring everything Wilmington has to offer. Wrightsville Beach is just 15 minutes away, downtown Wilmington’s restaurants and nightlife are about 5 minutes, and UNCW is only 10 minutes down the road. Everything you need is close by!

Yes! We offer a 10% discount for weekly stays and a 20% discount for monthly stays. These are automatically applied at checkout when you book through our platform. For extended stays or custom arrangements, feel free to reach out directly and we’ll work something out.

Yes! We offer short-term rentals in both Wilmington and Greensboro, NC. Whether you’re heading to the coast or staying inland, we have comfortable, fully furnished options to fit your needs. Browse our listings to find the perfect property for your trip.

Our Wilmington property is conveniently located near both beaches. Wrightsville Beach is about 15 minutes away and Carolina Beach is roughly 20 minutes south. Both are great options for a beach day, and we’re happy to share our favorite local spots once you’re booked!

Wilmington has something for everyone! Enjoy the historic Riverwalk downtown, catch a show at Thalian Hall, explore the USS North Carolina Battleship, or spend the day at one of the nearby beaches. The area also has a thriving restaurant and craft brewery scene, plus regular events and festivals throughout the year.

Yes, our Wilmington property and rooms are available year-round. Summer is our busiest season due to beach traffic, so we recommend booking well in advance for June through August. The off-season is a wonderful time to visit as well — the weather is mild, crowds are smaller, and rates are lower. Fall is especially popular for its festivals and cooler beach walks.

Greensboro offers a rich mix of culture, history, and entertainment. Visit the International Civil Rights Center and Museum, catch a Greensboro Grasshoppers game, explore the Greensboro Science Center, or shop and dine at Friendly Center. The city is also centrally located, making it an easy base for day trips to the Triad and surrounding areas.

Yes! Our Greensboro property is conveniently located near UNCG, NC A&T, and Guilford College, making it a great choice for families visiting for graduation ceremonies, homecoming weekends, or campus tours. These dates book up fast, so we recommend reserving your stay as early as possible.

Definitely! Our Greensboro rental is a popular choice for business travelers and contractors. The property includes a dedicated workspace, high-speed WiFi, and a fully equipped kitchen so you can cook and work comfortably. We’re also close to the Piedmont Triad International Airport and major corporate parks in the area. Weekly and monthly discounts are available for extended work stays.

Piedmont Triad International Airport (GSO) is approximately 15–20 minutes from our Greensboro property, depending on traffic. It’s an easy and stress-free commute, and rideshare services like Uber and Lyft are readily available in the area if you prefer not to rent a car.

Booking is quick and easy! You can reserve your stay directly through our website or find us on Airbnb , Booking and VRBO. Select your location — Wilmington or Greensboro — choose your dates, and complete the booking online. If you have any questions before booking, feel free to reach out and we’ll get back to you promptly.

Learn more about Wilmington at WilmingtonAndBeaches.com